Fast food drive-thru in Philippines mostly uses human workers, with AI

Are AI-Powered Drive-Thrus Really All That Automated?

Welcome to our blog, where we delve into the fascinating world of artificial intelligence and its impact on the fast-food industry. If you’ve ever wondered about the true extent of automation in drive-thrus, you’re in for a surprise. This blog post will take you behind the scenes of AI-powered drive-thru company Presto Automation and reveal some eye-opening insights that challenge the notion of complete automation.

The Myth of Labor Automation
Presto Automation prides itself on being a leader in labor automation technology, touting its ability to increase sales and save human labor time. However, recent filings with the US Securities and Exchange Commission reveal a different story. Off-site human workers are stepping in and completing over 70 percent of orders, raising questions about the true level of automation in the company’s operations.

AI vs. Human Labor
Despite the branding and marketing suggesting a magical drive-thru experience powered by AI, Presto Automation relies on human workers in locations like the Philippines, according to Bloomberg. This raises concerns about the true nature of AI drive-thru technology and its reliance on human labor, contradicting the promises of lower labor costs and increased revenue for fast-food chains.

The Illusion of AI Technology
The use of AI “solutions” that are actually contractors working in countries with lower labor costs is a recurring pattern in the industry. Companies often work hard to conceal this fact, leading to misconceptions about the true extent of automation. Even popular online shopping apps have been revealed to rely on manual labor in the guise of AI technology, challenging the perception of automation in the digital age.

The Reality of AI in Drive-Thrus
In the case of Presto Automation, the reduction of labor isn’t contingent on AI at all. Instead, companies seek a workforce in cheaper labor markets, raising questions about the true impact of AI on labor in the fast-food industry. These revelations challenge the fears of staff being replaced by robot co-workers, shedding light on the complex interplay between AI and human labor in drive-thrus.

Intrigued? Stay tuned as we continue to uncover the fascinating realities of AI-powered drive-thrus and the true extent of automation in the fast-food industry. It’s a journey that’s sure to challenge your perceptions and spark thought-provoking discussions about the future of labor and technology.

Categorized as AI

Leave a comment

Your email address will not be published. Required fields are marked *