Unlocking the Full Potential of Microsoft Business Services with Generative AI
Are you tired of tedious tasks like taking notes, writing emails, and creating reports? Look no further than Microsoft’s latest generative AI tools. On March 6, 2023, Microsoft announced the launch of Dynamics 365 Copilot, a synthetic text generator for its enterprise resource planning (ERP) platform and application and workflow builder, Power Platform.
Copilot Dynamics
The Dynamics 365 Copilot tool is designed to handle some sales and customer service duties with AI. With Copilot, you can write meeting summaries and emails to customers, adding details from a connected database to fill in the meeting notes and context from previous interactions to help respond to customers. The Power Platform’s Power Virtual Agents can also take advantage of generative AI, using “conversation boosters” to enhance the chatbot builder and augment the conversational AI with information on a website or other relevant database. The AI builder can use the same technology to make text generation a feature for other programs, automatically summarizing or drafting reports and plans and emailing them to the appropriate team members.
Microsoft Generative AI
Infusing its software with generative AI has been a top priority for Microsoft, and they are sprinting ahead with their plan for greater integration of generative AI tools into their platform. Microsoft Teams Premium subscribers already have generative AI to take notes; the new features enhance those notes with more context. The same goes for the Azure integration with OpenAI’s technology. Though the consumer-facing Bing generative AI chatbot has grabbed most of the headlines of late, this news makes it clear that the enterprise side of Microsoft’s products will not lack generative AI abilities of their own.
Unlock the Full Potential of Your Business
According to a recent survey on business trends, nearly 9 out of 10 workers hope to use AI to reduce repetitive tasks in their jobs. With Dynamics 365 Copilot, businesses can empower their workers with AI tools built for sales, service, marketing, operations, and supply chain roles. These AI capabilities allow everyone to spend more time on the best parts of their jobs and less time on mundane tasks. Dynamics 365 Copilot is set to revolutionize the business world for the better.
In conclusion, Microsoft’s generative AI tools are sure to unlock the full creativity of the workforce and transform the way each line of business approaches their work. With AI-powered expertise at your fingertips, Dynamics 365 Copilot will lead the way into the future of business applications.